Tag archive for ‘nat’ at bioneural.net

Tag archive for 'nat'

Remote assistance that works

Published by Bruce on May 15, 2008 in Quicklinks. 4 responses

It can be a struggle to provide remote assistance via Windows Messenger when both parties are behind NAT routers, even when UPnP is supported by both devices and computers, and port forwarding is in use. UltraVNC SC is a custom-configured "single click" VNC server used to initiate a support request; the "expert" runs UltraVNC in listening mode and forwards port 5500 on their router (the novice doesn't need to configure their own router). More here. This worked for me where RealVNC and Screen Sharing (vnc://x.x.x.x) failed.

Remote Assistance and NAT routers

Published by Bruce on June 13, 2007 in Windows. 3 responses

My parents have a PC running Windows XP. From time-to-time they encountered glitches, and it's been useful to establish a Windows Messenger connection and thus provide remote assistance using the tools built into the OS. The remote "expert" (that would be me) is able to see what they see on-screen, and to take control of the screen to help diagnose problems. It worked fine so long has my parents had dial-up Internet, even when I was asisting from my Mac via Parallels. But when they got broadband this functionality broke—all because of their NAT router.
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Make a persisting link to an AFP share

Published by Bruce on January 2, 2004 in Mac. 0 responses

You'll need to register a free domain name at DynDNS.org and providing you keep this account updated with your current IP address, other folk don't need to worry about typing in a variable IP address in order to reach your AFP share: the domain name is always resolved to the correct IP address.
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Mac OS X sharing services and NAT routers

Published by Bruce on January 2, 2004 in Mac. 3 responses

If you want to enable Personal File Sharing, Windows Sharing, Personal Web Sharing, or FTP Access, here is what you need to know to make these services accessible to users the other side of your NAT router...
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