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Archive for the 'Rant' category

Amazon.co.uk screw Associates

I've just received my first payment from Amazon Associates, being commission earned on sales over the past year. It's less than I had expected. A little over half of my reported "earnings" over the last four quarters were deducted as "personal orders", resulting in commission of less than 2% on total sales. Associates are apparently prohibited from earning commission on personal purchases. I wasn't aware this would be the case so attempted to verify it. Amazon.co.uk couldn't be bothered to reply to my customer service request, so I did some digging around on the Associates Central Discussion Board.
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Begging letters from UNICEF

You do the right thing. You make a donation towards the Asian tsunami relief effort which is gratefully received. To show how grateful they are UNICEF then start sending you begging letters from Africa in the guise of a personal appeal.
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A conversation with Adobe

Why do Adobe products cost more to download than buy off the shelf in Europe? Why do they cost way more than they do in the US? Do US upgrades work with UK products? Why doesn't Adobe respond to Customer Support e-mails? Good questions: now here for the answers...
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iPod battery settlement for US only

They have finally reached a settlement in the long-running class action against Apple who, by settling, must feel some guilt for exaggerating the battery life of earlier iPods. Typically the compensation offered only applies to US citizens and resident entities, and loyal customers in the rest of the world are given the cold shoulder. Americans and inter-dimensional aliens before second-class humans please, ladies and gentlemen...
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Buy... I mean bye, Sony

Looking to buy a camcorder? Interested in a Sony? During a recent holiday while I was filming my camcorder locked up, asking me (but refusing to) eject the tape. Six weeks later I have my tape back, but no functioning camcorder. It won't ever be functioning... and my next one will NOT be made by Sony.
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Direct Line: .com or .con?

Here is a true tale of woe from a customer of Direct Line's Home Response 24, a home emergency insurance scheme that promises "one call" is all it takes to solve a problem; reliable and qualified tradesmen; a rapid response; and an end to large bills. Let the buyer beware—because you might need to make many calls; suffer incompetent tradesmen; be left without heating for days and wait months for your complaint to be acknowledged; and still end up forking out to get an independent tradesman to actually fix the problem.
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